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HandinHand Mental Health & Disability invites you to join our 2026 Lunch & Learn Training Series — a monthly professional development opportunity designed for Allied health professionals, Behaviour Support Practitioners, Team leaders, and Service providers. Each session features an experienced industry leader and provides practical, implementation-focused insights that support contemporary practice under the NDIS framework.
Presented by: Erika Gleeson
We’ve all written it into a plan: “support the participant to remain calm.” But calm and regulated aren’t the same thing, and treating them as interchangeable is quietly shaping some of the worst outcomes in our field.
In this session we’ll get clear on what dysregulation actually is; not the watered-down version most of us learned, but what’s genuinely happening for someone when their nervous system is overwhelmed. We’ll look at how and why it gets misread so often: a person in shutdown can look calm, a person masking distress to avoid consequences can look calm, and neither is safety.
That’s the core of it; calm is not the end goal. We’ll talk about why chasing “calm” as an outcome can actually work against the people we’re supporting, and what our plans need to be focusing on instead if we want them to build genuine capacity rather than quiet compliance.
Presented by: Erika Gleeson
“Window of tolerance” has become one of the most-cited concepts in behaviour support plans, and one of the least operationalised. Naming a nervous system state isn’t the same as building a strategy around it, but a lot of our documentation treats it that way.
This session picks up where Calm vs Regulated left off. We’ll look at how “window of tolerance” language shows up in real plans as decoration rather than function, what a genuinely defensible regulation strategy actually contains, and how to write one that would hold up under audit, review, or a hard question from a family.
Presented by: Sharon Paley
This one-hour virtual session focuses on embedding Positive Behaviour Support (PBS) through effective supervision and coaching, moving beyond plans and training into sustained, everyday practice. The session will explore why practitioners should embed ongoing reflective supervision and in-the-moment coaching, and how these approaches support consistency, confidence, and fidelity of PBS principles and application. This this session provides practical strategies to integrate PBS into supervision conversations, team learning, and organisational systems, supporting rights-based, safe, and effective behaviour support in everyday practice.
Presented by: Dr Fiona Davis
Effective behaviour support cannot occur in isolation from the people who know the individual best. This session focuses on building genuine partnerships with families, moving beyond tokenistic consultation to collaborative practice that respects family expertise, acknowledges systemic barriers, and shares power in decision-making. Participants will explore strategies for navigating differing perspectives, addressing family trauma and burnout, managing conflict constructively, and ensuring families are supported as essential members of the support team rather than positioned as service recipients or compliance targets.
Presented by: Sharon Paley
This short webinar will discuss developing a strong, evidence-based rationale for reducing restrictive practices, grounded in human rights and positive behaviour support principles. Exploring how to move from compliance to truly person-centred, least restrictive practice.
We will discuss:
Presented by: Sharon Paley
Details coming soon.
Presented by: Dr Fiona Davis
Challenging behaviour in people with disability is often misattributed to the disability itself, overlooking co-occurring mental health conditions that require targeted intervention. This session equips practitioners with frameworks for differential diagnosis, distinguishing between behaviour as communication, symptoms of undiagnosed mental illness, trauma responses, and environmental factors. Participants will develop skills in recognising diagnostic overshadowing, conducting functional behaviour assessment with a mental health lens, and collaborating effectively with psychiatric services to ensure accurate assessment and appropriate support.
Presented by: Dr Fiona Davis
Dementia presents unique challenges in behaviour support practice, requiring practitioners to adapt assessment and intervention strategies to progressive cognitive and functional decline. This session explores the intersection of positive behaviour support and person-centred dementia care, addressing how to interpret changed behaviour in the context of neurological deterioration, distinguish between pre-existing disability presentations and dementia-related changes, and implement proactive support strategies that maintain dignity and quality of life as needs evolve. Evidence-based approaches to pain assessment, environmental modification, and restrictive practice minimisation in dementia contexts will be examined.
Presented by: Tasha Youngman
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